THE ZONE YYC — Frequently Asked Questions
Everything you need to know before stepping into THE ZONE!
Welcome to THE ZONE YYC, Calgary's indoor Airsoft and Reball arena! Whether you're brand new to the sport, an experienced player, or bringing your team in for practice, we've got you covered.
Below you'll find answers to common questions about our games, bookings, rentals, memberships, equipment requirements, and safety policies.
BEFORE YOU ARRIVE — THE ESSENTIALS
Getting ready for your first visit? Here's what you need to know:
Book ahead: Reserve your spot online to guarantee availability. Some events have limited player capacity.
Complete your waiver: Every player must have a completed waiver before participating. Players under 18 require a parent or legal guardian's signature.
Full paintball masks are mandatory: Every player must wear a full-face paintball mask, including Airsoft players. Goggles and separate mesh masks are not permitted.
Bring clean footwear: Indoor playing surfaces must be kept clean. Muddy or dirty footwear and equipment are not permitted.
Check your equipment: Personal Airsoft and Reball equipment must comply with THE ZONE's safety requirements.
Choose your booking type: When booking, select Airsoft or Reball, then choose Rental Player or Equipment Owner.
Check your event details: Different nights feature different formats, layouts, and equipment requirements.
Ready to play?
Book online: https://thezoneyyc.com/zone-bookings
1. GETTING STARTED
What is THE ZONE?
THE ZONE YYC is an indoor Airsoft and Reball arena located in Calgary, Alberta.
We offer year-round play, full rental bookings, private group sessions, team practices, and scheduled games for both new and experienced players.
Our configurable indoor arena supports multiple game styles, including tactical close-quarters games and fast-paced Speedball-style play.
Whether you're here to learn, compete, train, or just have fun, there's a place for you at THE ZONE!
What is Airsoft?
Airsoft is a team-based sport played using equipment that fires small plastic BBs.
At THE ZONE, our indoor Airsoft games emphasize teamwork, communication, movement, and quick decision-making.
Our tactical and SpeedSOFT formats offer different styles of play, from close-quarters scenarios to fast-paced competitive games.
Airsoft is a great option for players looking for an exciting, tactical experience without traditional paintball equipment.
What is Reball?
Reball is a form of paintball that uses reusable, paint-free rounds instead of traditional paintballs.
You get the speed, excitement, and competitive feel of paintball without the paint splatter!
Reball is ideal for competitive players looking to maintain their skills, teams preparing for tournaments, and newcomers interested in trying paintball-style gameplay.
At THE ZONE, Reball sessions use our inflatable Speedball field and reusable ammunition.
All the action of paintball — without the mess!
Do I need experience to play?
Absolutely not!
First-time players are welcome at THE ZONE. You don't need previous Airsoft or paintball experience to get started.
We recommend letting us know you're new when booking so we can help you select an appropriate session and explain what to expect.
Our staff can introduce you to the equipment, basic gameplay, and important safety requirements before you begin.
Are players under 18 allowed?
Yes! Players under 18 are welcome at THE ZONE.
A parent or legal guardian must complete and sign the required waiver before a minor can participate.
We recommend having the parent or guardian present at check-in to assist with the waiver process.
Please let us know the player's age when booking so we can confirm that the selected event or session is appropriate. Age restrictions may vary depending on the activity.
Does getting hit hurt?
Getting hit by an Airsoft BB or Reball can sting, similar to being snapped by an elastic band.
Some hits may leave a temporary mark or bruise, depending on the distance, impact location, and clothing worn.
Reballs are generally lighter than traditional paintballs, but the sensation of being hit can vary.
We recommend long sleeves, long pants, and properly fitted protective equipment for a more comfortable experience.
If you're concerned about getting hit, talk to our staff before booking. We can help you understand the different formats.
2. BOOKINGS, RENTALS & MEMBERSHIPS
Do I need my own equipment?
No! You don't need to own any equipment to enjoy THE ZONE.
We offer rental options for players who are new to Airsoft or Reball or simply don't have their own gear.
Players with their own equipment are also welcome, provided everything meets our facility's safety requirements.
Whether you're a first-time player or a regular competitor, we have options to get you onto the field.
How do I book rental equipment?
Booking rentals is easy!
When making your reservation:
Select your preferred game format: Airsoft or Reball.
Choose Rental Player if you need equipment.
Choose Equipment Owner if you're bringing your own approved equipment.
Complete your booking and follow the registration instructions.
Selecting Rental Player lets us know you require rental equipment for your visit.
Please review the specific rental package when booking to confirm what equipment and supplies are included.
Book here: https://thezoneyyc.com/zone-bookings
How much does it cost to play at THE ZONE?
THE ZONE offers different pricing options depending on the event, game format, equipment requirements, and membership status.
Regular non-member entry for many scheduled sessions is $34.99 plus GST.
Additional charges may apply for rental equipment and other items.
Membership options are also available for players looking to play regularly and enjoy additional benefits.
For current session pricing, rental packages, and availability, visit our online booking page.
What are the benefits of becoming a member?
THE ZONE memberships are designed for players who want more field time, regular practice, and great value.
Depending on your membership, benefits may include:
Complimentary entry to eligible scheduled events.
Discounts on selected Airsoft BB purchases.
Access to member benefits and special offers.
Opportunities to play and practice throughout the year.
Our DAY ONE membership is available at a locked-in rate of $109 per month, provided the membership remains active.
Please review the specific membership terms and benefits before purchasing.
Can I cancel my membership?
Yes. Memberships can be cancelled at any time.
Cancellation results in the immediate termination of membership privileges.
DAY ONE members maintain their locked-in monthly rate of $109 as long as their membership remains active.
If you cancel your DAY ONE membership, your original pricing and membership availability are not guaranteed.
If DAY ONE memberships are sold out when you wish to return, you will not be able to repurchase that membership and may need to select another available option, such as DAY TWO.
Can I book a private event?
Absolutely!
THE ZONE offers private bookings for groups that want the arena to themselves.
Private sessions are great for:
Birthday parties and celebrations.
Corporate events and team-building.
Groups of friends.
Airsoft teams and paintball teams.
Organized training and practice sessions.
Contact us with your preferred date, group size, game format, and rental equipment requirements so we can help plan your event.
Can I come without a full group?
Yes!
You do not need to organize an entire group to enjoy THE ZONE.
We offer scheduled events where individual players can register and join other participants.
Some events may have limited capacity or special equipment requirements, so be sure to review the event description before booking.
https://thezoneyyc.com/zone-events
Do I need to book in advance?
We strongly recommend booking in advance.
Some events have limited player capacity, and rental equipment should be arranged before your arrival.
Registering ahead of time helps us prepare for your visit and ensures you have a reserved spot.
Check our booking page for upcoming sessions and availability.
What if I need to cancel or change my booking?
If your plans change, please contact THE ZONE as soon as possible.
Changes, credits, refunds, and cancellation eligibility depend on the applicable booking terms and event requirements.
Please review the cancellation conditions displayed when booking.
What happens if I'm late for my session?
If you're running late, please contact us.
Late entry may depend on the session format, available game breaks, and completion of required safety procedures.
All players must complete the necessary registration and safety requirements before entering the field.
Arriving early is recommended to allow time for check-in, equipment preparation, and orientation.
3. SAFETY RULES & EQUIPMENT
Are full paintball masks required?
YES — FULL PAINTBALL MASKS ARE MANDATORY AT THE ZONE. NO EXCEPTIONS.
Due to insurance requirements, every player must wear a full-face paintball mask at all times while in the playing area.
This requirement applies to everyone, including Airsoft players.
The following are NOT permitted:
Goggles alone.
Goggles combined with a separate mesh face mask.
Protective eyewear that does not meet THE ZONE's full-face mask requirements.
Your mask must provide integrated protection for the eyes, face, and ears and must remain properly worn at all times while in the playing area.
NO EXCEPTIONS.
Please contact us before your visit if you're unsure whether your mask is acceptable.
Can I remove my mask between games?
Only after you have completely exited the playing area.
Your full-face paintball mask must remain properly worn whenever you are on the field, including between games, during stoppages, or while waiting for the next round to begin.
Never remove or lift your mask inside the playing area.
What should I wear?
Wear comfortable clothing that allows you to move freely.
We recommend:
Long sleeves and long pants.
Clean, supportive, closed-toe footwear.
Comfortable athletic clothing suitable for active movement.
Additional protective clothing if desired.
Clean footwear is mandatory.
Please ensure your footwear and equipment are free of mud, dirt, and outdoor debris before entering the playing area.
Dirty footwear and equipment can damage our playing surfaces and create unnecessary safety issues.
Can I bring my own Airsoft equipment?
Yes!
Players are welcome to use their own Airsoft equipment, provided it meets THE ZONE's equipment and safety requirements.
All equipment must comply with our maximum energy limit and any additional restrictions associated with the booked session.
Certain events may restrict equipment types. For example, some sessions may feature pistols only or other specialized formats.
Check the event description before attending.
What is the Airsoft energy limit?
All Airsoft equipment used at THE ZONE must fire at or below 1.14 joules.
This limit applies regardless of BB weight.
Heavier BBs must travel at lower velocities to remain within the same energy limit.
Maximum FPS equivalents at 1.14 joules:
BB WeightMaximum FPS0.20g350 FPS0.25g313 FPS0.28g296 FPS0.30g286 FPS0.32g276 FPS
FPS values are rounded down to the nearest whole number.
The maximum permitted energy remains 1.14 joules, calculated using the BB weight being fired.
All equipment is subject to staff inspection and chronograph testing.
Can I use propane in my Airsoft equipment?
NO. PROPANE IS NOT PERMITTED AT THE ZONE.
Following our fire inspection, propane is no longer permitted for use at our facility.
This change is required for THE ZONE to operate in compliance with facility safety requirements.
Commercially packaged Airsoft green gas remains permitted, provided it meets facility safety requirements.
If you're unsure whether your gas product is acceptable, please contact us before attending.
Thank you for helping us maintain a safe playing environment for everyone.
Can I bring my own BBs?
Players who wish to bring their own BBs should confirm the ammunition requirements for their scheduled session before attending.
All BBs must be compatible with the equipment being used and meet THE ZONE's facility requirements.
Contact us if you're unsure whether your ammunition is permitted.
Do you sell Airsoft BBs?
Yes!
Airsoft BBs are available for purchase at THE ZONE.
Eligible players may also receive discounts on BB purchases, depending on the event or membership benefits.
Check your session details for any applicable promotional pricing.
What are the Reball equipment limits?
Reball equipment must comply with the following field requirements:
Maximum velocity: 260 FPS
Firing mode: Semi-auto only
Maximum rate of fire: 10.5 balls per second
All equipment must meet THE ZONE's safety standards and may be inspected or chronographed by staff.
Do I need to bring Reballs or paintball pods?
No!
THE ZONE provides reusable Reballs for applicable Reball sessions, with unlimited Reball use included in those sessions.
Players must use THE ZONE's supplied Reballs and approved pods.
Personal paintball pods are not permitted on the field.
This helps us maintain a clean, consistent playing environment.
Where can I shoot or test my equipment?
Airsoft and Reball equipment may only be discharged on the playing field or in the designated chronograph area, when authorized by staff.
Shooting is not permitted in staging areas, common spaces, or other non-designated areas.
Paintball markers must have barrel bags securely installed when outside the playing area.
Airsoft equipment must also be handled safely in staging areas in accordance with staff instructions.
Does equipment need to be chronographed?
Yes. Personally owned equipment must meet THE ZONE's applicable velocity and energy requirements before use.
Equipment may be subject to chronograph testing and inspection by staff.
Staff may request additional testing whenever necessary to maintain a safe playing environment.
What happens if someone breaks a safety rule?
Player safety is our priority.
All players must follow THE ZONE's posted safety rules and staff instructions.
Unsafe behaviour or failure to follow safety requirements may result in removal from the playing area or termination of play privileges.
Players are expected to treat other participants, staff, and facility equipment with respect.
4. EVENTS & GAMEPLAY
What are THE ZONE's weekly events?
THE ZONE offers recurring weekly events designed for Airsoft and Reball players of different skill levels.
TACTICAL TUESDAYS — 6:00 PM–9:00 PM
Tactical gameplay focused on teamwork, movement, communication, and close-quarters action.
Airsoft and Reball players are welcome at applicable events, with formats alternating rather than playing against each other.
SPEEDSOFT WEDNESDAYS — 6:00 PM–9:00 PM
Fast-paced Airsoft gameplay designed for players who love speed, movement, quick engagements, and competitive action.
Selected BB discounts may be available, including member promotions.
REBALL THURSDAYS — 6:00 PM–9:00 PM
Paintball-style action on our inflatable Speedball field.
Perfect for competitive players, teams preparing for the outdoor season, and anyone looking for more trigger time.
Unlimited Reballs are included, and eligible members receive complimentary admission.
Schedules and availability may change, so check our Events page for the latest details.
Do Airsoft and Reball players play against each other?
No.
Airsoft and Reball are separate formats and do not play against each other.
During events that welcome both Airsoft and Reball participants, we alternate gameplay formats.
This allows players from both sports to enjoy THE ZONE while maintaining appropriate equipment and safety requirements for each activity.
Always check the event description for the scheduled formats.
Does the field layout change?
Yes!
THE ZONE features a configurable indoor arena that allows us to change layouts and game formats.
Different configurations can be used for tactical games, fast-paced competition, team practice, and special events.
Our layouts may change throughout the week, so every visit can offer something different.
Check our event schedules for information on featured layouts and field changes.
Can my team book practice time?
Absolutely!
THE ZONE is a great place for Airsoft and paintball teams looking to train, practice, and improve.
Private practice bookings can be arranged for:
Team communication and coordination.
Snap shooting and movement drills.
Speedball practice.
Tactical team training.
Game preparation and skill development.
Contact us to discuss your preferred format, group size, and availability.
Can we play during the winter?
Absolutely — that's one of the biggest advantages of THE ZONE!
Our indoor facility offers year-round play, regardless of Calgary's weather.
Winter doesn't mean getting rusty!
Stay active, sharpen your skills, improve your teamwork, and keep your game ready for the outdoor season.
Whether you're training for your next tournament or just want to keep playing through the winter, THE ZONE has you covered.
Do I need to be on a team to participate?
Not at all!
Individual players are welcome at our scheduled events.
You can register on your own, meet other players, and enjoy organized gameplay.
Teams are also welcome, and private sessions can be arranged for groups wanting dedicated practice time.
Are there limits on the number of players at events?
Yes. Some scheduled events have a maximum player capacity.
Player limits help us manage gameplay, maintain a safe environment, and provide a better experience for participants.
Space may be limited, so advance registration is recommended.
Check the booking page for availability and event-specific requirements.
5. LOCATION & CONTACT
Where is THE ZONE located?
THE ZONE YYC is located in Calgary, Alberta.
THE ZONE YYC
Bay 6 – 2316 27 Avenue NE
Calgary, Alberta
Phone: 403-282-8027
Website: https://thezoneyyc.com
How do I book a session?
Booking is easy!
Visit our online booking page to explore available sessions, select your game format, choose your equipment option, and complete your reservation.
BOOK YOUR SESSION:
https://thezoneyyc.com/zone-bookings
How can I contact THE ZONE?
Have questions about equipment, rentals, private events, memberships, or upcoming games?
We're happy to help!
THE ZONE YYC
Phone: 403-282-8027
Website: https://thezoneyyc.com
Bookings: https://thezoneyyc.com/zone-bookings
READY TO ENTER THE ZONE?
Whether you're trying Airsoft for the first time, training for the next paintball tournament, or planning an event with friends, THE ZONE YYC is ready for you.
AIRSOFT. REBALL. YEAR-ROUND ACTION.
Don't let the off-season slow you down.
ENTER THE ZONE!
Reserve your next session: